Solar Victoria has advised of a new process for suppliers to join the Home Heating and Cooling Upgrades Program. They are welcoming new applications to join the Approved Supplier Panel via VendorPanel our eProcurement Platform.
The new process will allow suppliers to apply at any time (without a fixed deadline) and to complete the application online.
The large number of applications expected will impact the processing time for applications. Suppliers registered through the online EOI process will be prioritised in the first instance. Suppliers are encouraged to ensure that they have all the correct documentation prepared when they apply to ensure they do not experience unnecessary delays.
Approved suppliers will continue to be required to provide an end-to-end service and ensure appropriate licensing of installers, consumer protections and work quality in the upgrade of gas, electric and wood heaters with energy-efficient reverse-cycle air conditioners. Thousands of rebates have been allocated with thousands still available, however taking part in the HHCU Program does not guarantee an increase in business so suppliers are encouraged to take this into consideration before beginning their application.
Applicants will only be eligible to become an approved supplier if they:
· have been operating in the heating and cooling industry for at least two years
· do not have any prior prosecutions registered with Energy Safe Victoria or the Victorian Building Authority (or an equivalent authority in another Australian jurisdiction) in the past one year
· do not have any prior prosecutions registered with WorkSafe Victoria (or an equivalent authority in another Australian jurisdiction) in the past three years
· have in place occupational health and safety management processes that meet applicable legislative requirements
· have in place an appropriate internal customer complaint handling procedure that is fair, efficient and transparent
· agree to a credit check, arranged by Solar Victoria, to confirm sound financial standing
· are insured to the required value as set out by Solar Victoria in the eProcurement application form.
Applicants are required to complete all sections of the application form, providing supporting documentation as required by Solar Victoria, to ensure they meet the above criteria.
Solar Victoria appreciates industry feedback on the complexity of the insurance requirements within the sector and highlights that insurance requirements apply to the applicant/supplier under the program and each individual installer is not required to hold this insurance. The new application process will allow suppliers more time, should they need it, to source insurance applicable to the program.
Please also note that the Approved Product List was refreshed on 25 March 2022 as part of the regular review process and will be refreshed in the coming weeks.
